At Quantum Secure Encryption Corp. (“QSE Corp.”, “we”, “us”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains what personal data we collect, how we use and share it, where we keep it, how long we keep it, and the rights you have. It applies to our website, qse-corp.com, and to our products and services.
1. Who We Are
1.1 Data Controller
QSE Corp. is the controller of the personal data described in this policy. Our head office is 1000 – 1055 West Hastings St., Vancouver, BC V6E 2E9, Canada.
1.2 Privacy Contact
For any question about this policy or your personal data, or to exercise your rights, email info@qse-corp.com with “Privacy” in the subject line.
2. Information We Collect
2.1 Information You Give Us
When you contact us through our website, we collect your name, email address and message, and any optional details you choose to provide: company, country, industry, product of interest, and whether you would like to receive the QSE briefing.
When you sign up for QSE’s services, we may collect personal details such as your name, email address, and payment information.
2.2 Information Collected Automatically
Our website does not use analytics or advertising trackers. When you visit it, our hosting provider, Cloudflare, processes technical data such as your IP address, browser type, device information and the pages you request, in order to deliver the website and protect it against attacks.
When you use our services, we collect information on how you interact with our platform, including IP address, browser type, and device information.
2.3 Sensitive Data
In the course of providing services, we may handle sensitive data for encryption and security purposes. However, QSE Corp. does not store or access your encryption keys or sensitive information without your explicit authorization.
2.4 Cookies
Our website does not use cookies for analytics, advertising or tracking. Cloudflare may set strictly necessary security cookies (such as __cf_bm) to protect the website from bots and attacks. These cookies do not identify you and are not used for marketing. Where our products use cookies, we explain them within those products.
3. How We Use Information, and Why
We only use personal data where we have a lawful basis to do so. For each purpose below, we name the legal basis we rely on under the EU and UK General Data Protection Regulation (GDPR).
3.1 Respond to Enquiries
We use the details you submit to respond to your enquiry and to follow up on it. Legal basis: our legitimate interest in responding to people who contact us, or steps you have asked us to take before entering into a contract.
3.2 Provide Services
We use your personal data to deliver, maintain, and improve our services, including our quantum security products and encryption solutions, and to communicate with you about them. Legal basis: performance of our contract with you.
3.3 Send the QSE Briefing
If you opt in, we send you our briefing with announcements, threat intelligence and product updates. Legal basis: your consent, which you can withdraw at any time.
3.4 Security and Improvement
We may analyze usage data to enhance the performance of our website and services, monitor for security threats, and improve user experience. Usage and personal data may be anonymized or aggregated to ensure privacy while supporting system integrity and functionality. Legal basis: our legitimate interests in keeping our website and services secure and working well.
3.5 Legal Obligations
We may process personal data where we need to comply with the law, for example accounting, tax or regulatory requirements. Legal basis: compliance with a legal obligation.
3.6 What You Must Provide
Your name and email address are required for us to reply to an enquiry. All other contact form fields are optional. We do not make decisions about you based solely on automated processing, and we do not profile you.
4. Sharing of Information
4.1 We Do Not Sell Your Data
We do not sell your personal data. We share it only with the service providers named below, with payment processors when you purchase our services, with authorities where the law requires it, or with your explicit consent.
4.2 Service Providers
We use these service providers to run our website. They process personal data only on our instructions and under data processing agreements with us.
- Cloudflare, Inc. (United States) hosts our website, delivers it through its global network, protects it against attacks, and runs our contact form. See Cloudflare’s privacy policy.
- Resend (Plus Five Five, Inc.) (United States) delivers contact form submissions to our inbox by email. See Resend’s privacy policy.
5. Where Your Data Is Kept
5.1 Storage in Canada
We keep the personal data we hold in Canada. Canada is recognised by the European Commission and the United Kingdom as providing an adequate level of protection for personal data.
5.2 Processing Outside Canada
To deliver our website and pass your messages to us, Cloudflare and Resend process some personal data outside Canada, including in the United States. Where this involves personal data from the European Economic Area or the United Kingdom, we rely on the European Commission’s Standard Contractual Clauses and the UK International Data Transfer Addendum, included in our data processing agreements with these providers.
6. Data Security
6.1 Security Measures
We implement advanced technical, physical, and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. These measures include encryption, firewalls, and secure access protocols in line with industry best practices.
6.2 Quantum Security
As part of our offerings, we use quantum-based security measures that further enhance the protection of your data, ensuring resilience against both current and future security threats, including those posed by quantum computing. Your encryption keys are never accessed by QSE Corp. without explicit permission.
7. Data Retention
7.1 Enquiries
We keep contact form submissions for as long as we need to respond to and follow up on your enquiry. If no business relationship follows, we then delete them.
7.2 Customers
We retain your data for as long as your account remains active or as needed to fulfill legal or contractual obligations.
7.3 Briefing Subscribers
We keep your email address on our briefing list until you unsubscribe or withdraw your consent.
8. Your Rights
8.1 Your Rights Over Your Data
Depending on where you live, you have the right to:
- access the personal data we hold about you;
- correct personal data that is inaccurate or incomplete;
- request deletion of your personal data;
- restrict how we use your personal data;
- object to our use of your personal data based on legitimate interests, and to direct marketing at any time;
- receive your personal data in a portable format;
- withdraw your consent at any time, without affecting processing that took place before you withdrew it.
To exercise these rights, please contact us at info@qse-corp.com. We will respond within one month, and may need to verify your identity first.
8.2 Opt-Out
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us at info@qse-corp.com. Note that you may continue to receive administrative messages related to the provision of our services.
8.3 Complaints
If you are not satisfied with how we handle your personal data, please contact us first so we can try to resolve it. You also have the right to complain to a data protection authority:
- in the European Economic Area, the supervisory authority in the country where you live or work;
- in the United Kingdom, the Information Commissioner’s Office;
- in Canada, the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for British Columbia.
9. Children
Our website and services are intended for businesses and organizations. They are not directed to children under 16, and we do not knowingly collect their personal data.
10. Changes to This Privacy Policy
10.1 Updates
We may update this Privacy Policy periodically. Any significant changes will be posted on this page with the updated “Effective Date.” Continued use of the Site or our services after such updates will signify your acceptance of the revised Privacy Policy.
11. Contact Us
11.1 Contact Information
If you have any questions about this Privacy Policy or your data rights, please contact us at info@qse-corp.com, or write to QSE Corp., 1000 – 1055 West Hastings St., Vancouver, BC V6E 2E9, Canada.